SHIPPING INFORMATION

UNITED STATES SHIPPING IS DONE VIA UPS AND GETS DELIVERED WITHIN 1-5 BUSINESS DAYS, DEPENDING ON SELECTED SERVICE. SHIPPING RATES WILL VARY ACCORDING TO PACKAGE SIZE, WEIGHT AND FINAL DESTINATION. SHOULD YOU REQUIRE EXPEDITED SHIPPING IN THE FORM OF GUARANTEED NEXT DAY DELIVERY OR SECOND DAY DELIVERY YOU WILL BE GIVEN THE OPTION OF MAKING THESE SELECTIONS ON OUR CHECK-OUT PAGE.

PLEASE NOTE THAT CERTAIN LARGER FURNITURE ITEMS CANNOT BE SHIPPED VIA UPS. FOR THESE ITEMS, WE'LL HAVE TO GENERATE A CUSTOM QUOTE FROM A FREIGHT COMPANY. PLEASE CONTACT US FOR AN EXACT QUOTE, OR IF AN ORDER HAS ALREADY BEEN PLACED, WE'LL REQUEST THIS QUOTE AND BILL YOU AS SOON AS ITS AVAILABLE. 

FOR INTERNATIONAL SHIPMENTS YOU CAN CHOOSE BETWEEN UPS WORLDWIDE SAVER WHO PROVIDE CUSTOMS CLEARANCE AND DOOR-TO-DOOR DELIVERY SERVICE WITHIN 1-3 BUSINESS DAYS, OR UPS WORLDWIDE STANDARD WHO PROVIDE CUSTOMS CLEARANCE AND DOOR-TO-DOOR DELIVERY SERVICE WITHIN 3-14 BUSINESS DAYS. SHIPPING RATES WILL VARY ACCORDING TO PACKAGE SIZE, WEIGHT AND FINAL DESTINATION. DUTIES AND IMPORT TAXES ARE DETERMINED BY THE CUSTOMS AGENCY WITHIN THE DESTINATION COUNTRY. ALTHOUGH CHARGES ARE NOT ALWAYS INCURRED, ASSESSMENT OF DUTIES AND TAXES WILL BE BASED ON THE VALUE OF THE ORDER AND THE TAX-FREE THRESHOLD, IF IT EXISTS, FOR GOODS IMPORTED INTO THE DESTINATION COUNTRY. PAYMENT OF ANY DUTIES AND IMPORT TAXES IS THE RESPONSIBILITY OF THE RECIPIENT, AND THESE FEES ARE COLLECTED AT THE TIME OF DELIVERY.

UPS GROUND - DELIVERS IN 2-5 BUSINESS DAYS*

UPS SECOND DAY AIR - DELIVERS IN 2 BUSINESS DAYS*

UPS NEXT DAY AIR - DELIVERS IN 1 BUSINESS DAY*

UPS WORLDWIDE SAVER - DELIVERS IN 1-3 BUSINESS DAYS*

UPS WORLDWIDE STANDARD - DELIVERS IN 3-14 BUSINESS DAYS*

IN-STORE PICKUP - ITEMS MAY BE PURCHASED THROUGH OUR WEBSITE AND PICKED UP IN PERSON AT OUR STOREFRONT. WE ARE ABLE TO HOLD ITEMS IN STORE FOR NO MORE THAN 48 HOURS. PLEASE SHOW PROOF OF PURCHASE WHEN COLLECTING ITEMS.

RETURN POLICY

ALL VINTAGE ITEMS SOLD AS IS.

ALL SALES ARE FINAL ON VINTAGE ITEMS.

RETURNS ON NEW ITEMS (FLENSTED MOBILES, REMEMBER PAOLO, ZOLO AND N FUNK CERAMICS) ARE ACCEPTED WITHIN 14 DAYS OF RECEIPT OF YOUR ORDER FOR STORE CREDIT OR EXCHANGE ONLY. ALL RETURNS MUST BE APPROVED IN ADVANCE BY ODD EYE. ITEMS MUST BE RETURNED IN UNUSED CONDITION IN THEIR ORIGINAL PACKAGE. A RESTOCKING FEE MAY APPLY TO ANY ORDER NOT RECEIVED IN GOOD CONDITION. PLEASE EMAIL INFO@ODDEYENYC.COM TO RECEIVE RETURN AUTHORIZATION.

SHIPPING COSTS ARE NON-REFUNDABLE, AND THE CUSTOMER IS RESPONSIBLE FOR ALL RETURN SHIPPING COSTS (INCLUDING DUTIES AND TAXES). IN THE CASE OF AN EXCHANGE, AN ADDITIONAL SHIPPING FEE FOR THE EXCHANGE ITEM WILL BE CHARGED TO THE CUSTOMER.

PLEASE SHIP VIA INSURED, TRACKABLE SERVICE TO:

ODD EYE

524 E 5TH STREET

STOREFRONT

NEW YORK, NY 10009

EXCHANGE OR STORE CREDIT WILL BE ISSUED UPON RECEIPT OF THE RETURN PACKAGE.

RETURNS MAY ALSO BE MADE IN PERSON WITHIN 14 DAYS OF RECEIPT OF YOUR ORDER AT ODD EYE DURING NORMAL BUSINESS HOURS FOR STORE CREDIT OR EXCHANGE ONLY.

 WE ATTEMPT TO MAKE OUR PRODUCT DESCRIPTIONS AS ACCURATE AS POSSIBLE AND DISPLAY AS ACCURATELY AS POSSIBLE THE COLORS AND IMAGES OF OUR PRODUCTS THAT APPEAR AT THE STORE. HOWEVER, ODD EYE CANNOT GUARANTEE THAT THE PRODUCT DESCRIPTIONS OR OTHER CONTENT ON THE SITE IS ACCURATE, COMPLETE, OR CURRENT.